Updated: 18 October 2026
Who handles your information
The website operator and data controller is ΡΕΙΝΜΠΟΟΥ ΤΟΙΛΕΤΣ ΕΤΑΙΡΕΙΑ ΠΕΡΙΩΡΙΣΜΕΝΗΣ ΕΥΘΥΝΗΣ, trading as RAINBOW TOILETS L.T.D., at 121 Gounari Street, Glyfada 16561, Greece. GEMI number: 004040601000. Greek tax number: 099854995. Rainbow Luxury Toilets handles the information submitted through this website to respond to enquiries about its trailers and services. For questions about your information or to exercise your rights, contact info@rainbowtoilets.gr. Please include your enquiry reference if you have one, and do not send identity documents unless we explain why a proportionate identity check is needed.
What the enquiry form collects
We collect your name, email, phone number, event type, dates, location and estimated guest count, along with the trailer, care package and additional services you are interested in, available power/water and any optional notes. We also record the form language, acknowledgement that the privacy notice was read, enquiry reference and submission time. Authorised staff can add an assignee, next action, enquiry status and quote history. Please avoid sensitive personal details and information about individual guests.
Why we use it
We use these details to understand your requirements, check availability, prepare a quote and communicate with you. Where you request steps before entering a contract, the relevant basis is Article 6(1)(b) GDPR. For business representatives and general enquiries, our legitimate interest is handling relevant business communication; protecting the website and keeping a reliable enquiry history also serve legitimate interests under Article 6(1)(f). Records required by law are handled under Article 6(1)(c). Reading this notice is not consent to marketing, and the form does not subscribe you to a promotional list.
Required and optional details
Fields marked with an asterisk are needed to use this form and handle the enquiry. Without them the form cannot be submitted; you can instead contact us by email. Additional notes and service preferences help us tailor our response. We do not use the form for automated decisions or profiling that determine prices or booking eligibility.
Access, hosting and email
Enquiries are stored privately in the website system for the authorised Rainbow team. In live operation, notifications also pass through our hosting and email providers to authorised team members, and an acknowledgement is sent to the email you provide. These services process the information needed for hosting, security, delivery and follow-up. Team email services may involve processing outside the European Economic Area. Contact us for information about the providers and the transfer arrangements applicable to your enquiry. We do not publish form submissions.
Technical information and security
The hosting service may record technical access and security information, such as IP address, time, requested URL, browser details and errors. The form uses a hashed network identifier for submission limits and signed tokens to prevent duplicate submissions. These technical controls are separate from advertising tracking. The confirmation link contains a reference, language, mode and expiry rather than your contact details.
How long information is kept
Retention depends on whether the enquiry remains active, leads to a hire, needs follow-up or is relevant to an outstanding dispute or legal record-keeping obligation. These criteria apply to the enquiry, correspondence and related quote history. Copies may also exist in email and backups. Contact us to ask about the period applicable to your record or to request deletion; a request is assessed against any continuing lawful need to retain information.
Your rights
Depending on the applicable conditions, you may request access, correction, deletion, restriction or portability of your information, and object to processing based on legitimate interests. Where processing relies on consent, you can withdraw it for the future. Contact info@rainbowtoilets.gr. We may need limited information to verify the request. You can also complain to the Hellenic Data Protection Authority. Exercising a right does not automatically cancel a separately agreed service.
Cookies and external services
The current website uses no optional analytics or advertising trackers. Read our cookie information for browser storage and staff sign-in. When you follow an external link, the destination service applies its own privacy information.